Account Deletion

Delete your account and your data.

You can delete your Mapping Bills account at any time. The fastest way is right in the app — it takes effect immediately. If you no longer have the app, you can request deletion by email instead.

Last updated: October 1, 2026 · Developer: Nortruva Labs (Canada) · Contact: [email protected]

The short version

Option 1 — Delete in the app (fastest)

  1. Open Mapping Bills and go to Settings.
  2. Scroll to the Danger zone section and expand it.
  3. Tap Delete account, then Delete.
  4. Confirm it's you (you may be asked for your account password), then tap Delete my account.

In-app deletion happens immediately. It permanently removes your account, your server-side records, the data stored on that device, and your Google Drive backup.

Never signed in? Then you don't have an account with us — everything lives only on your device. Use Settings → Danger zone → Start fresh → Clear data to erase it, or simply uninstall the app.

Option 2 — Request deletion by email

If you've uninstalled the app or can't sign in, send a deletion request from the email address on your Mapping Bills account (we use this to verify the account is yours):

Request account deletion

Or write to [email protected] with the subject "Delete my account".

We verify and complete email requests within 30 days — usually much sooner — and reply to confirm when it's done. Data stored only on your device (receipts, photos, settings) is removed when you uninstall the app; if you still have the app installed, Option 1 removes everything at once.

What gets deleted

  • Your account record (sign-in identity and email address).
  • Server-side records tied to your account, including scan-credit / quota records and subscription linkage records we hold.
  • When you delete in the app: all receipts, receipt photos, settings, and custom data on that device, plus your Google Drive backup.

What may be kept

  • Records we are legally required to retain (for example, tax or payment records held by Google Play or our payment processors under their own policies).
  • Fully anonymized, aggregated statistics that cannot identify you or your account.

Subscriptions

Deleting your account removes our records, but it does not cancel a subscription billed through Google Play. To stop future charges, also cancel in Google Play → Payments & subscriptions → Subscriptions.

Questions?

For anything about your data or this process:

Email: [email protected] · [email protected]

See also our Privacy Policy for what we collect and your rights.